Shipping Time & Shipping Costs, Processing Fees

Dear Ladies & Gentlemen! Unfortunately, we can not guarantee the delivery of your order before Christmas. We would like to apologize for any inconvenience this might cause and hope for your understanding. Very warm regards, Your Demel-Team

The order and shipping service to the USA is currently not available. We will do our best to provide a swift restoration. Thank you for your understanding.

Following shipping times apply provided the correct recipient address and telephone number were stated - please be aware that the indicated dates refer to business days (Monday-Friday) only.

Delivery is not possible on holidays, as well as Saturdays or Sundays.

When ordering, you have the option to determine a specific delivery date of choice. Our team, as well as our logistics partners will try their best to accommodate your requested date, can, however, not assume full guarantee. For further information, please go to our terms & conditions.

Please note that shipments to countries outside of the EU need to pass customs and thus delays might occur.

Shipping costs and processing fees vary depending on your choice of products and are individually calculated. In case your order might exceed the weight of 25 kg please contact us via wien@demel.at

Any incurred customs and taxes will be borne by the K.u.K. Hofzuckerbäckerei Demel.

The following list includes all countries we deliver to, approximate delivery time as well as exemplary shipping costs and processing fees.